Support
Need help with Live Goals? You've come to the right place.
Contact Us
For any question, bug report, or feedback, send us an email at:
We aim to respond within 48 hours.
Frequently Asked Questions
The app crashes on launch — what should I do? Try force-closing the app and reopening it. If the issue persists, uninstall and reinstall the app from the App Store or Play Store. Make sure your operating system is up to date.
Scores or results seem incorrect or delayed. Live data depends on external sources. Occasionally, a short delay may occur. Pull down to refresh the screen to get the latest data.
A competition or team is missing from the app. Coverage depends on available data sources. If you'd like to see a specific league or team added, let us know at the email above — we take all suggestions into account.
The app is slow or unresponsive. Check your internet connection. If the problem continues, try restarting the app or your device.
I found a bug — how do I report it? Send us an email describing what happened, what you expected, and the device/OS version you're using. Screenshots are always helpful!
Updates
We regularly release updates to improve the app and fix bugs. Make sure automatic updates are enabled in your device settings to always have the latest version.
Privacy
For information on how data is handled, please see our Privacy Policy.